Introduction
At Custom Styled Homes, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard it. By using our services or interacting with our website, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect different types of information to provide you with personalized services related to custom homes and real estate:
- Personal Identification Information: This includes your name, email address, phone number, mailing address, and other contact details.
- Project Details: If you inquire about our custom home building services, we collect details such as your budget, preferences, design choices, and location of your desired home.
- Financial Information: If you are engaging in a purchase or financing, we may collect financial details, including payment information.
- Property Information: If you are interested in a particular property or project, we may collect data related to the location, size, or other attributes of the property.
- Usage Data: This includes data on how you interact with our website, mobile app, or digital services, including IP addresses, device information, and browsing activity.
- Communication Records: We may record or store any communications you have with us, such as emails, phone calls, or inquiries, to better serve your needs.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide Services: To understand your needs and deliver tailored custom home building or real estate services.
- To Process Transactions: To complete purchases, contracts, or financing arrangements.
- To Communicate with You: To send you project updates, quotes, invoices, promotional materials, or respond to your inquiries.
- To Improve Our Services: To analyze feedback and usage data to enhance our offerings and customer experience.
- For Marketing: With your consent, we may send you newsletters, offers, and information about new projects, services, or promotions.
3. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information. However, we may share your data under the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who help us operate our website, process payments, or manage projects (e.g., architects, contractors, payment processors).
- Legal Compliance: We may disclose your information if required by law or in response to a valid request from a legal authority (e.g., to comply with a subpoena or regulatory requirement).
- Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
- With Your Consent: We may share your information with third parties if you have given your explicit consent, for example, for marketing purposes.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can request access to the personal data we hold about you and request corrections if the information is inaccurate or incomplete.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails, newsletters, and offers by clicking the “unsubscribe” link in the emails or contacting us directly.
- Data Deletion: You may request the deletion of your personal data, subject to our legal obligations or legitimate business interests.
- Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and improve our services. Cookies are small text files that are stored on your device to help us remember your preferences and analyze site traffic.
- Types of Cookies:
- Essential Cookies: These are necessary for the website to function properly (e.g., for account logins or transaction processing).
- Performance Cookies: These help us understand how users interact with our website, such as through analytics.
- Targeting Cookies: These are used to serve personalized advertisements or promotions.
- Managing Cookies: You can disable cookies through your browser settings, but this may limit your ability to use certain features of our website.
7. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.